superlight 2 Privacy Policy — How We Handle Your Personal Information

When you register an account on superlight 2, we collect basic personal details including your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification. During normal platform use, we also gather technical data such as your device type, browser version, IP address, and session timestamps to ensure the platform functions correctly and securely for you. Payment-related information — including your preferred payment method, transaction history, and deposit or withdrawal records — is collected whenever you conduct financial activity on the platform. We may also collect behavioural data such as the pages you visit, features you use, and how long you spend on each section of the site, which helps us improve the overall experience. All data collection is limited to what is reasonably necessary to operate the platform, fulfil our legal obligations in the Philippines, and provide you with reliable service. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, or health information unless you voluntarily provide such details in a support context. You can review your stored personal data at any time by contacting our support team through the details provided in this policy.

The personal information you provide is used primarily to create and manage your account, verify your identity and age in line with Philippine regulations, and process deposits and withdrawals in a timely and accurate manner. We use your contact details to send you important account notifications such as security alerts, transaction confirmations, and updates to our policies — these communications are essential to service delivery and cannot be opted out of entirely. Behavioural and technical data is used internally to monitor platform performance, detect and prevent fraudulent activity, and improve the features and layout of superlight2.net for all Filipino members. Where you have given explicit consent, we may use your email or mobile number to send you information about promotions, new features, or platform news relevant to your interests. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. Your data is never sold, rented, or traded to any third party for their own marketing purposes under any circumstances. All internal use of personal data is governed by this Privacy Policy and the applicable data protection laws of the Philippines.

Access to your personal information within the superlight 2 organisation is restricted to staff and departments that genuinely need it to deliver services — for example, the customer support team, payment processing team, and compliance officers. We engage carefully selected third-party service providers, such as payment gateway partners and identity verification providers, who may process limited personal data on our behalf under strict contractual obligations to protect your information. These partners are not permitted to use your data for any purpose other than the specific service they provide to superlight 2. In certain situations, we may be legally required to disclose personal information to regulatory bodies, law enforcement agencies, or courts in the Philippines in response to lawful requests or court orders. Any such disclosure will be limited strictly to what is required by law and will be documented internally. We do not share personal data with other gambling or entertainment platforms, advertising networks, or data brokers. Whenever personal data is shared with a service provider, we ensure appropriate data processing agreements and security standards are in place before any transfer takes place.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and audit obligations under Philippine law. Financial transaction records are typically retained for a minimum of five years in compliance with anti-money laundering regulations applicable to online entertainment platforms operating in the Philippines. If you request account closure, we will deactivate your account promptly and begin the process of securely deleting or anonymising personal data that is no longer required for legal or regulatory purposes. Certain data — such as records of responsible gaming self-exclusions or verified disputes — may need to be retained for longer periods even after account closure to protect both you and the platform. Technical logs and anonymous usage analytics may be retained in aggregated, non-identifiable form indefinitely for platform improvement purposes. When personal data is no longer needed and there is no legal reason to retain it, it is securely deleted or anonymised using industry-standard methods. You may contact our support team at any time to ask about the specific retention period applicable to your personal data.

As a member of superlight 2 based in the Philippines, you have the right to access a copy of the personal data we hold about you at any time by submitting a written request to our support team. You also have the right to request corrections to any inaccurate or incomplete personal information we hold, and we will process such requests promptly — typically within 15 business days. Where we rely on your consent as the legal basis for processing certain data, such as sending promotional communications, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. You may also request the deletion of personal data that is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations described above. If you believe your data has been processed unlawfully or that your rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any regulatory investigation. To exercise any of the rights described in this section, please reach out to our support team using the contact details provided at the bottom of this page.

superlight2.net uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and analyse how the site is being used so we can continue improving it for Filipino members. Essential cookies are required for core functionality such as keeping you logged in during a session and maintaining security — these cannot be disabled without significantly affecting platform usability. Analytics cookies help us understand which pages are most visited, how long users stay, and where technical issues may be occurring, allowing us to prioritise improvements effectively. We do not use third-party advertising or retargeting cookies that would track your browsing activity across other websites. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may prevent certain features from functioning as expected. When you first visit superlight2.net, you will be given the opportunity to review and accept our cookie use in line with applicable Philippine privacy guidelines. For a more detailed breakdown of the specific cookies used and their purposes, please contact our support team who can provide a current cookie inventory.

We may update this Privacy Policy from time to time to reflect changes in Philippine data protection regulations, platform features, or our internal data handling practices. When material changes are made, the revised policy will be published on this page with the updated date clearly shown at the top. We encourage you to revisit this page periodically to stay informed about how we protect your personal information. Your continued use of the platform after any policy update constitutes your acknowledgement of the revised terms. If a change significantly affects how we process your personal data, we will make reasonable efforts to notify you directly through your registered email address before the change takes effect. Historical versions of this policy are not published publicly but can be made available upon reasonable request through our support channel. For any questions about this Privacy Policy or your data rights, the FAQ page is a helpful starting point, and our support team is available to assist further.